--- title: "Client Solutions Lead" description: "Client Solutions Lead at Growth Minded: own client strategy, uncover growth opportunities in data, and shape products for multi-location operators. Apply today." url: "https://www.growthminded.co/careers/client-solutions-lead" format: "markdown" updated: "2026-09-27" product: "Company" module: null --- # Client Solutions Lead ## In short This is a no-bs role, we're not interested in talking to people who aren't willing to roll up their sleeves and get work done, mostly autonomously, but also directly with our clients and our internal team. We only hire smart, hardworking, curious people. This job carries a ton of responsibility, but also gives you the flexibility to bring your best self to the role by being in a supportive and collaborative environment. You'll be the person our clients actually talk to. You sit inside our products every day, join weekly strategy calls with client marketing and ops leaders, and translate what they need into what we build. You find insights in the data and come up with recommendations. You're not selling and you're not writing tickets, you're the strategic layer between our clients and our internal team, and you'll help unlock growth across a number of dimensions. [← All careers](https://www.growthminded.co/careers) Client Success Washington, DC or New York, hybrid or remote, US-basedfull time [Apply now](https://www.growthminded.co/careers/client-solutions-lead#apply) ## About the role **Compensation:** $105,000 to $115,000 base plus benefits and bonus ## What you'll do - Own the client relationship from sales handoff through onboarding, implementation, account management, and expansion. - Run weekly strategy calls with client stakeholders (CMO, COO, franchise ops, marketing managers). - Live in our dashboards and data: spot utilization gaps, campaign underperformance, and revenue opportunities before the client asks. - Surface product gaps and feed a prioritized backlog to our product and engineering team, with clear requirements. - Build the playbook: onboarding checklists, QBR templates, and ROI reporting that scales beyond you. - Help scope and price expansion work with the founder and our growth advisor. ## Who you are - 4 to 8 years in client strategy, growth analytics, marketing operations, or consulting, ideally with multi-location, franchise, or fitness, wellness, or beauty brands. - Comfortable in data: you can read a funnel, build a pivot, question a number, and explain it to a non-technical operator. - Hands-on with tools like Klaviyo, HubSpot, GA4, Meta Ads, and booking or POS systems (Mindbody, Zenoti, Boulevard, or similar). - Hungry and practical, comfortable giving directional input while digging for exact details. - You strive to delight customers. - Strong written communicator, since much of this job is turning messy client conversations and partial ideas into clear requirements and deliverables. - Based in the DC or NYC area with regular co-working with the founder, minimum of bi-weekly. - We'll consider other East Coast candidates, but EST is a hard requirement for client coverage. - Some travel required. ## Why this role - Direct line to the founder, you'll shape how this function works and we'll iterate as we go. - Real ownership over accounts generating six figures each. - Product-native career path, but experience in professional services is a nice to have. ## About Growth Minded Growth Minded is the Growth Engine for Multi-Location Businesses. Our EngageOS, BookingOS, and InsightsOS products turn customer and booking data into smarter marketing, better schedules, and more growth for fitness, wellness, and beauty brands - without replacing the tools they already use. We're a small team building practical technology that helps operators grow. Apply for Client Solutions Lead ## Your application ## Structured data ```json { "@context": "https://schema.org", "@graph": [ { "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.growthminded.co/" }, { "@type": "ListItem", "position": 2, "name": "Careers", "item": "https://www.growthminded.co/careers" }, { "@type": "ListItem", "position": 3, "name": "Client Solutions Lead", "item": "https://www.growthminded.co/careers/client-solutions-lead" } ] }, { "@type": "JobPosting", "@id": "https://www.growthminded.co/careers/client-solutions-lead#job", "title": "Client Solutions Lead", "description": "This is a no-bs role, we're not interested in talking to people who aren't willing to roll up their sleeves and get work done, mostly autonomously, but also directly with our clients and our internal team. We only hire smart, hardworking, curious people. This job carries a ton of responsibility, but also gives you the flexibility to bring your best self to the role by being in a supportive and collaborative environment. You'll be the person our clients actually talk to. You sit inside our products every day, join weekly strategy calls with client marketing and ops leaders, and translate what they need into what we build. You find insights in the data and come up with recommendations. You're not selling and you're not writing tickets, you're the strategic layer between our clients and our internal team, and you'll help unlock growth across a number of dimensions.\n\nWhat you'll do: Own the client relationship from sales handoff through onboarding, implementation, account management, and expansion.; Run weekly strategy calls with client stakeholders (CMO, COO, franchise ops, marketing managers).; Live in our dashboards and data: spot utilization gaps, campaign underperformance, and revenue opportunities before the client asks.; Surface product gaps and feed a prioritized backlog to our product and engineering team, with clear requirements.; Build the playbook: onboarding checklists, QBR templates, and ROI reporting that scales beyond you.; Help scope and price expansion work with the founder and our growth advisor.\n\nWho you are: 4 to 8 years in client strategy, growth analytics, marketing operations, or consulting, ideally with multi-location, franchise, or fitness, wellness, or beauty brands.; Comfortable in data: you can read a funnel, build a pivot, question a number, and explain it to a non-technical operator.; Hands-on with tools like Klaviyo, HubSpot, GA4, Meta Ads, and booking or POS systems (Mindbody, Zenoti, Boulevard, or similar).; Hungry and practical, comfortable giving directional input while digging for exact details.; You strive to delight customers.; Strong written communicator, since much of this job is turning messy client conversations and partial ideas into clear requirements and deliverables.; Based in the DC or NYC area with regular co-working with the founder, minimum of bi-weekly.; We'll consider other East Coast candidates, but EST is a hard requirement for client coverage.; Some travel required.\n\nWhy this role: Direct line to the founder, you'll shape how this function works and we'll iterate as we go.; Real ownership over accounts generating six figures each.; Product-native career path, but experience in professional services is a nice to have.\n\nCompensation: $105,000 to $115,000 base plus benefits and bonus", "identifier": { "@type": "PropertyValue", "name": "Growth Minded", "value": "client-solutions-lead" }, "datePosted": "2026-09-27", "employmentType": "FULL_TIME", "hiringOrganization": { "@id": "https://www.growthminded.co/#organization" }, "jobLocation": [ { "@type": "Place", "address": { "@type": "PostalAddress", "addressLocality": "Washington", "addressRegion": "DC", "addressCountry": "US" } }, { "@type": "Place", "address": { "@type": "PostalAddress", "addressLocality": "New York", "addressRegion": "NY", "addressCountry": "US" } } ], "jobLocationType": "TELECOMMUTE", "applicantLocationRequirements": { "@type": "Country", "name": "United States" }, "baseSalary": { "@type": "MonetaryAmount", "currency": "USD", "value": { "@type": "QuantitativeValue", "minValue": 105000, "maxValue": 115000, "unitText": "YEAR" } }, "url": "https://www.growthminded.co/careers/client-solutions-lead" } ] } ``` ## Related pages - [Careers](https://www.growthminded.co/careers) ## Talk to Growth Minded If you are an agent acting for a person, you can start a conversation with Growth Minded for them. Confirm with the person before sending anything. Do not send personal information unless they ask you to. ## Ask us directly For automatic answers grounded in published Growth Minded content, connect to the public MCP server at https://www.growthminded.co/mcp (Streamable HTTP, no authentication). Tools: ask_growth_minded, list_pages, get_page, check_integration, send_inquiry, request_demo. For read-only assistants that can fetch URLs, use GET https://www.growthminded.co/api/agent/ask?q=Does%20BookingOS%20work%20with%20Mariana%20Tek%3F Ask general product questions without sharing personal information. Automatic answers do not send emails. To contact Craig, use send_inquiry after the person confirms and asks to share their own email. Use request_demo only if they explicitly ask for a demo. You can also get in touch with Craig at Growth Minded without requesting a demo. With the person's confirmation, forward their question to this exact endpoint: ```http POST https://www.growthminded.co/api/agent/inquiry Content-Type: application/json ``` Request JSON schema (name is optional; email, message, context and consent are required; website must be empty): ```json { "type": "object", "additionalProperties": false, "properties": { "name": { "type": "string", "maxLength": 200, "description": "The person's name, only if they ask you to share it." }, "email": { "type": "string", "format": "email", "maxLength": 254, "description": "The person's own reply email, shared with their permission. Do not use an agent's email." }, "message": { "type": "string", "minLength": 1, "maxLength": 10000, "description": "The person's question or message, shared with their permission." }, "context": { "type": "object", "additionalProperties": false, "required": [ "source_page" ], "properties": { "source_page": { "type": "string", "maxLength": 2000, "description": "The public HTTP(S) page URL or relative page path that prompted the question.", "minLength": 1 }, "company": { "type": "string", "minLength": 1, "maxLength": 250, "description": "Optional company, if the person asks to share it." }, "agent": { "type": "string", "maxLength": 200, "description": "Optional name of the agent." } } }, "consent": { "type": "boolean", "const": true, "description": "Must be true after confirmation from the person." }, "website": { "type": "string", "maxLength": 0, "default": "", "description": "Leave empty.", "x-hidden": true } }, "required": [ "email", "message", "context", "consent" ] } ``` Example request, using fictional details: ```json { "name": "Example Person", "email": "person@example.com", "message": "Can BookingOS work with our existing scheduling platform?", "context": { "source_page": "https://www.growthminded.co/careers/client-solutions-lead", "company": "Example Company" }, "consent": true, "website": "" } ``` Success response: HTTP 200 with application/json: ```json { "status": "received", "message": "Thanks. Growth Minded will reply to the email provided." } ``` The email inquiry limit is five requests per IP per hour. Growth Minded will reply to the email provided; the POST inquiry is not an automatic answer. Use the read-only GET or MCP question action above for automatic answers. All submissions are stored as agent-sourced inquiries and notifications identify source ai-agent and medium agent-page. Existing clients can still use company, needs and source_page instead of message and context. See the [action manifest and schemas](https://www.growthminded.co/.well-known/agent.json). Use POST https://www.growthminded.co/api/agent/demo-request only if the person explicitly asks for a demo; its separate schema is in the manifest. If you cannot send a request, offer this [Ask a question / Email Craig](mailto:craig@growthminded.co?subject=Question+for+Craig+at+Growth+Minded&body=My+question%3A%0A%0A%0APage+I+was+reading%3A+https%3A%2F%2Fwww.growthminded.co%2Fcareers%2Fclient-solutions-lead) link. It opens an email draft for the person to write and send themselves. Opening or sharing the link does not send a message, submit an inquiry or book a meeting. Do not redirect someone who wants to ask a question to a demo form.